Accessibility
Last updated: June 29, 2026
Jess (operated by Ghostify) is committed to making our website, dashboard, and product usable by everyone, including people who rely on assistive technologies such as screen readers, keyboard navigation, and screen magnification.
Conformance target
We aim to conform to the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA, the standard referenced by the Americans with Disabilities Act (ADA) and equivalent laws. We test against these guidelines and treat accessibility as an ongoing commitment, not a one-time project.
What we've done
- Semantic HTML with proper landmarks, headings, and page titles, and a “skip to content” link.
- Full keyboard operability with a clearly visible focus indicator on every interactive element.
- Text alternatives for meaningful images and icons; decorative graphics hidden from assistive technology.
- Labels on all form fields, and status messages announced to screen readers.
- Color contrast that meets or exceeds WCAG AA for text and interface elements.
- Respect for the “reduce motion” system setting, and full support for browser zoom.
Ongoing work
Accessibility is never “finished.” We continue to test with assistive technologies and address issues as we find them or as they're reported to us. Some content delivered through third parties (for example, Slack, Microsoft Teams, or connected tools) is outside our direct control, and we work within each platform's accessibility capabilities.
Reporting a problem
If you encounter any barrier using Jess, or need information in a different format, please tell us — we take these reports seriously and will work with you on a fix or an alternative. Email josh@tryjess.com with the page or feature, what happened, and the assistive technology or browser you were using. We aim to respond within five business days.